In order to be successful in business, it is important to know about communication styles and how they are influenced by culture and language. In this seminar you will learn how to navigate skillfully through difficult communication situations to achieve the desired result. You will be enabled to create a constructive, appreciative atmosphere and to optimise your communication by means of targeted reflection.
Achieving your goals
Defining and understanding what effective communication is.
Why do we need effective communication?
Setting out what your communication goals are.
How behaviour can be changed towards the object of communication.
Analysing communication and communication styles
Patterns and characteristics of different communication styles.
Communication at work.
How to communicate under stress.
How do you determine other people´s communication style?
Identifying the communication style of others.
What traits do they have when they communicate?
How knowledge of these characteristics can help you communicate more effectively.
What communication style do you use and how can you channel it?
How do people from other cultures communicate?
Categorisation of people from different cultures and countries.
Do different countries and cultures display similar characteristics when communicating?
Use of this categorisation to communicate more effectively.
Throughout the course particular attention will be made to the key terms and linguistic nuances used to communicate in English.
Diese Veranstaltung ist auch als Bestandteil buchbar von: Lehrgang Internationale/r Management-Assistent/in.
Anyone whose business success depends on effective communication and who wants to enhance his communication skills and techniques in order to communicate appropriate and confidently in international settings.